FAQ

What is your return policy?

We want you to love your purchase! Please double-check your order details before completing checkout. You can find all the information about our return policy [here].

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

We’ll do our best to help! If you contact us before your order has been shipped or sent for processing, we can usually make changes or cancel it. Once an order is being prepared or has already shipped, we’re no longer able to modify or cancel it. If you need help, please reach out to us as soon as possible [here].

Do you ship internationally?

Yes, we offer international shipping! Please note that an international shipping fee will apply at checkout. While we do our best to ship worldwide, there may be some regions we are unable to deliver to due to geopolitical restrictions or other circumstances beyond our control. If you're unsure about shipping to your location, feel free to reach out to us at contact@maxoro.store.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-14 business days.

Do you offer free shipping?

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates may apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

How do I find my size?

All available sizing information and product details can be found on each product page. If a product comes in different sizes or variations, you’ll be able to view and select them directly before adding the item to your cart.